Shipping Policy

At Afzal Foods, we aim to process and deliver your orders safely and on time across Pakistan.

Processing Time

Orders are usually processed and prepared for dispatch within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery Time

Standard delivery generally takes 3–5 working days across Pakistan. Delivery times may vary depending on your location, courier operations, weather, public holidays, or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges are calculated and displayed at checkout before you place your order. Any free-shipping offer or minimum-order threshold will be clearly shown at checkout or on the relevant promotion.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders and locations. Please provide an accurate and reachable phone number so the courier can contact you for delivery confirmation.

Areas We Serve

We currently ship to customers across Pakistan, subject to courier service availability for the delivery address.

Courier & Delivery

Orders are handed over to a courier service for delivery. The available courier and tracking information may vary by order and destination. If tracking is available, it will be shared with you after dispatch.

Delivery Delays

While we work to meet the stated delivery timelines, Afzal Foods is not responsible for delays caused by courier services, severe weather, public holidays, road closures, incorrect or incomplete addresses, or other circumstances outside our control. If your order is delayed beyond the expected delivery window, please contact us so we can help follow up.